Website Privacy Policy

Jerry Hsieh, M.D.
Pulmonary | Critical Care | Sleep

Effective Date: December 07, 2025

Introduction

Jerry Hsieh, M.D. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Website Privacy Policy describes how we collect, use, and share information when you visit our website at oclung.com.

Information We Collect

Information You Provide

When you use our website, you may provide us with information including:

• Contact Information: Name, email address, phone number, and date of birth
• Insurance Information: Insurance provider name and member ID (when requesting an appointment)
• Payment Information: Payment card details processed securely through Stripe (we do not store complete card numbers)
• Communication Preferences: Information you provide when contacting us or requesting appointments

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, and referring website
• Location Information: General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

• Process appointment requests and communicate with you about appointments
• Process online payments securely
• Send payment receipts and confirmations via email
• Verify insurance eligibility and coverage
• Improve our website and user experience
• Respond to your inquiries and provide customer service
• Comply with legal obligations
• Prevent fraud and ensure website security

Third-Party Services

Payment Processing

We use Stripe to process online payments. When you make a payment, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. We do not store complete payment card numbers on our servers. We only retain the last 4 digits of your card and the card type for receipt purposes.

Email Services

We use SMTP email services to send appointment confirmations and payment receipts. Your email address is used solely for these communications.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers (like Stripe) who help us operate our website and process payments
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with a merger, sale, or transfer of our practice
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Access and Correction

You may request access to or correction of your personal information by contacting us at the information below.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Links to Other Websites

Our website may contain links to third-party websites (such as our patient portal). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: